The customer profile software serves as an entry point for a customer in to the automated car transportation system. Its purpose is to capture the details of a prospective customer who contacts the company to get his business done. The customer profile setup module has been carefully designed in order to ensure a bug free operation in the processing of customer details, which would be required at every step of the on going business process.
When a new customer contacts the company, the customer profile software for auto transporters facilitates the operator on the desk to enter the details about the customer such as his contact information (such as physical, billing, name, fax#, and email address), personal profile, business details, send POD with invoice, rate selection, the frequency of billing selected to create and send invoice after delivery (after signature and POD information are obtained), daily, weekly, biweekly, or monthly. The customer profile software for car shipping companies also helps to edit information for any existing customer or even delete a customer with no activity from the system. The entered information will be stored in the database, which can be used at different stages of the business process involving the respective customer.
The customer profile program for auto transporters has facilities for report generation. The report can be used to list customers, which can be viewed and sorted by clicking on the provided links. It is also possible to retrieve the profile and status of each and every recorded customer, if required.
The customer profile module, during its operation, may need to interact with other functional units for critical information and numerical data. For example, the customer profile software for car transportation is utilized by the accounts receivable, scanning and document management, and billing modules at various stages of the business process. Keeping this in mind, the unit has been scrupulously designed to be dynamic and module-compatible. Also it is flexible enough for new plug-ins that might be required for an additional function, at a later point of time.
